Send and Receive Money With Zelle^®.

Zelle® is a great way to send money to friends, family and others – such as your personal trainer, babysitter or neighbor.

Since money is sent directly from your bank account to another person’s bank account within minutes,¹ Zelle® should only be used to send money to people you know and trust. If you don’t know the person or aren’t sure you will get what you paid for (for example, items bought from an online bidding or sales site), you shouldn’t use Zelle® to complete that transaction.

It should be noted that neither Gate City Bank nor Zelle® offers purchase protection for payments made with Zelle®. For example, if you don’t receive the item you paid for or the item is not as described and you used Zelle® to complete the transaction, there would be no purchase protection that would assist you in getting that spent money returned.

Keeping your money and information safe is our top priority. When you use Zelle^® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account(s) safe.

Don’t have our mobile app? Download it today:

While there are sometimes limits on how much money you can send with Zelle®, there are no limits on the amount of money you can receive with Zelle®. (Note: The person sending you money might have limits set by their own financial institution. Also, limits and delivery options may vary based on how customers add contacts.)

To view any limits using the mobile app, simply navigate to “More” and “Bill Pay/Zelle®.” From there, select “Send,” choose your recipient and tap “Limits.” If you’re using a browser, navigate to “Move Money,” then choose “Zelle®” and “Send” before selecting a recipient and clicking “Limits.”