What is mobile deposit?

Mobile check deposits using the Gate City Bank mobile app are protected. Security features include enhanced security measures such as password protection, data encryption and internet firewalls to guard against unauthorized access.

Check images and other private information are not stored within the mobile app or on your phone, making a check deposit with the mobile app as safe as using online banking.

Don't have our mobile app? Download it today:

Each account has a unique mobile deposit limit. After registering for mobile deposit, you’ll receive an email that mentions what it is. You can also view your deposit limit in the mobile app by selecting your account and tapping “Deposit.”

There are a number of reasons why checks may not be able to be deposited using the mobile app:

• Folded or torn corners.
• The front image is not legible.
• The amount entered doesn’t match the amount read by the scanning software.
• The routing and account numbers are unclear.
• The image is too dark.
• Endorsements are missing from the front or back of the check.