Debit Cards

Debit Cards

• Does my current debit card have Tap and Pay capabilities?
• How can I identify which card made a specific purchase or ATM withdrawal?
• How do I add or remove a debit card in my online banking and mobile app?
• How do I change the personal identification number (PIN) for my debit card?
• How do I order a debit card?
• How do I report my debit card as lost or stolen?
• How does my Tap and Pay debit card work?
• How many accounts can I link to my debit card?
• I used my debit card at a merchant and it requested my personal identification number (PIN). Is this required?
• Is Tap and Pay safe and secure?
• What are some of the benefits of using my Tap and Pay debit card instead of a standard debit card?
• What are the image guidelines for My Card Creation?
• What school designs are available for the My School Spirit debit card?
• When do ATM and point-of-sale transactions post to my account?
• When will I receive my custom debit card?
• When will the bank refund my ATM fee?
• Where can I use my Gate City Bank Tap and Pay debit card?
• Which accounts automatically refund ATM fees?

Debit Card Controls

• How do I add and edit alerts for my debit card?
• How do I set up debit card controls?
• How do I unlock my debit card?
• How long does it take for a debit card control or alert to take effect?
• What debit card controls can I set?

Debit Card Rewards

• Are there any restrictions for debit card reward points?
• Can I link my other debit cards to my debit card rewards account?
• How can I “Pay With Points” using my debit card rewards?
• How do I “Pay With Points” using my PayPal® account?
• How do I shop with points at Amazon.com?
• How do I start earning debit card reward points?
• What are debit card rewards?
• What are the password requirements for debit card rewards?
• When will I be able to redeem my debit card reward points?
• Where can I earn debit card reward points?
• Where can I view my debit card reward points activity?
• Which gas stations will accept my debit card reward points?

Mobile Wallet

• How do I use mobile wallet?
• How does mobile wallet work?
• How secure is mobile wallet?
• What is mobile wallet?