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FARGO, ND – For the third consecutive year, Gate City Bank has made Forbes’ list of World’s Best Banks, claiming the #4 spot in the U.S. for 2023.
According to Forbes, this recognition is in response to the bank going above and beyond to earn customer trust by delivering excellent service, innovative solutions, exceptional financial advice and overall satisfaction, all while showing a strong commitment to the communities it serves.
Forbes assembled the World’s Best Banks list by partnering with market research firm Statista, and the results are based on a worldwide survey of 48,000 banking customers in 32 countries. The 415 banks that ranked were evaluated in categories such as digital services, customer services, financial advice and, of course, trust.
“We’re so incredibly honored to be recognized as one of our nation’s top banks by Forbes. This is cause for even more celebration during our 100th anniversary as a bank,” says Kevin Hanson, President & CEO. “We continue to forge ahead as a safe, strong and secure bank, thanks to our amazing team members. They share a passion for our purpose, which is to create a better way of life for customers, communities and one another every day.”
Whether it’s constantly innovating, providing company time to volunteer with a charity, fostering a workplace culture that’s based around having fun, constantly giving back to communities or promoting diversity and growth, Gate City Bank truly provides a better way of life, and it comes from empowering team members to make a difference.
Plus, everything Gate City Bank team members do is shaped by the bank’s Principles of High Standards:
Give back to communities by making an impactful difference through volunteerism and philanthropic giving.
Exceed expectations by going above and beyond. Listen, delight, enhance and personalize experiences from beginning to end across all channels for customers, communities and team members.
Lead with integrity, honesty and innovation to maintain financial leadership with competitive products, services and experiences.
Explore and be curious about new possibilities to create and foster innovation to support strategic goals.
Act with a sense of urgency to proactively initiate positive change, allowing Gate City Bank to remain a financial leader.
Accountable to high standards of compliance and risk mitigation through successful execution of policies, procedures, processes and applicable laws and regulations.
Forbes also recognized Gate City Bank’s innovative products and services. The bank is disrupting the industry through innovation that creates a better way of life for customers, communities and team members. Some examples include:
Additionally, Gate City Bank’s significant focus on community giving is something that caught Forbes’ attention:
The bank also promotes team member empowerment, leadership diversity and an amazing workplace culture.
For the past century, Gate City Bank has been committed to helping customers, communities and team members create a better way of life. According to the bank’s leadership, that vision will never change, and Gate City Bank looks forward to making a difference through giving and innovation for years to come, while continuing to be one of the World’s Best Banks. Forbes has recognized these steadfast efforts and has named the bank among the top four in the U.S. three years in a row.
At Gate City Bank, we have a wonderful story to tell. It's aligned with our core purpose, focusing on investing in our customers, communities and team members. Learn more about us!
At Gate City Bank, our customers, communities and team members inspire everything that we are – they’re our people. Learn more about them through heartwarming stories and testimonials!
At Gate City Bank, giving back to the communities where we live and work is at the core of who we are. Learn about all the innovative ways we’re making a difference throughout North Dakota and central Minnesota.
1 Effective January 1, 2025: Enjoy free access at any Gate City Bank ATM, as well as at over 85,000 MoneyPass® and Allpoint® operated ATMs worldwide. Personal account customers can receive up to $250 in automatic fee refunds at out-of-network ATMs per year. Please see our Schedule of Fees for details.
